JACMA Consulting respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Belgian data protection laws.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Data Controller
The data controller responsible for your personal data is:
GIMI Holdings CommV (legal entity)
Verbindingsdok-Westkaai 10/201
2000 Antwerpen
VAT number: BE0802.510.593
Email: hello@jacma.be

If you have any questions about this Privacy Policy or your personal data, you can contact us using the details above.

2. Personal Data We Collect
We may collect and process the following types of personal data:
- Your name
- Email address
- Phone number
- Company name
- Information you provide through contact forms or emails
- Billing and invoicing information (if you become a client)
- Technical data such as IP address, browser type, device information, and website usage data

We only collect personal data that is necessary for the purposes described in this policy.

3. How We Use Your Personal Data
We process your personal data for the following purposes:
- To respond to your inquiries or requests
- To provide consulting services
- To manage contracts and client relationships
- To issue invoices and comply with accounting obligations
- To improve our website and services
- To comply with legal obligations

4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- The performance of a contract or steps prior to entering into a contract
- Compliance with a legal obligation
- Our legitimate business interests, provided these do not override your fundamental rights and freedoms

Where processing is based on consent, you may withdraw your consent at any time.

5. Sharing of Personal Data
We may share your personal data with trusted third parties where necessary, including:
- IT and hosting providers
- Website maintenance providers
- Accounting and legal advisors
- Analytics providers (if used)
- Public authorities when required by law

We ensure that third parties process personal data securely and in accordance with applicable data protection laws.

6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as European Commission Standard Contractual Clauses or transfers to countries with an adequacy decision.

7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy or as required by law.

Contact inquiries may be retained for up to 24 months after the last communication.
Client and contractual data may be retained for the duration of the contract and for the legally required retention period thereafter.
Accounting records are retained in accordance with Belgian legal obligations.

8. Your Rights
Under the GDPR, you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority

In Belgium, you can lodge a complaint with the Data Protection Authority (Autorité de Protection des Données / Gegevensbeschermingsautoriteit).

9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Cookies and Similar Technologies
Our website uses cookies and similar technologies to ensure proper website functionality and, where applicable, to improve user experience and analyze website performance.
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Cookies are small text files stored on your device when you visit a website. Some cookies are strictly necessary for the website to function properly. These essential cookies do not require your consent.

If we use non-essential cookies, such as analytics or marketing cookies, they will only be placed on your device after you have given your prior consent through our cookie banner or settings tool. You can withdraw or modify your consent at any time via the cookie settings available on our website or through your browser settings.

You can also configure your browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the website.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this website with the updated date.